INR ₹
Shipping & Returns
Fast delivery, easy returns — because happy parents (and kids) are our top priority.
Free Shipping
On all orders above ₹999. No hidden charges, no surprises at checkout.
Same-Day in Rajkot
Orders placed before 2 PM get same-day delivery within Rajkot city limits.
Pan-India Reach
We deliver to 15,000+ pin codes across every state and union territory.
Secure Packaging
Every toy is bubble-wrapped and packed in sturdy boxes to arrive in perfect condition.
Delivery Timelines
| Region | Standard Delivery | Express Delivery |
|---|---|---|
| Rajkot City | Same-day / Next day | Same-day (before 2 PM) |
| Gujarat (other cities) | 2–3 business days | 1–2 business days |
| Metro Cities (Mumbai, Delhi, Bengaluru, etc.) | 2–4 business days | 1–3 business days |
| Tier 2 & 3 Cities | 4–7 business days | 3–5 business days |
| Remote / Rural Areas | 7–10 business days | 5–7 business days |
Express delivery is available for an additional ₹99. Free for Joyland VIP members.
Shipping Charges
Our Return Policy
Changed your mind? No worries. We've got you covered.
Request a Return
Within 7 days of delivery, contact us via WhatsApp, email, or the contact form with your order ID and reason for return.
We Arrange Pickup
Once approved, we'll schedule a free pickup from your doorstep within 24–48 hours. No need to visit any courier office.
Refund or Replace
Choose a full refund to your original payment method (processed in 5–7 business days) or an instant replacement.
Return Conditions
- Item must be unused, in original packaging, with all tags and accessories intact
- Return request must be raised within 7 days of delivery
- Defective or damaged items can be returned even if opened
- Wrong item delivered? We'll replace it for free, no questions asked
- Personalised or custom-engraved items are non-returnable
- Items purchased during clearance sales are exchange-only
Track Your Order
Enter your order ID to see real-time delivery updates and estimated arrival time.
Track NowNeed Help?
Our support team is available Mon–Sat, 9 AM – 8 PM via phone, email, or WhatsApp.
Contact UsMore Questions?
Check our FAQ page for quick answers to the most commonly asked questions.
View FAQs