Shipping & Returns
Fast delivery across India with dedicated damage & defect replacement support.
Free Shipping
On all orders above ₹999. No hidden charges, no surprises at checkout.
Same-Day in Rajkot
Orders placed before 2 PM get same-day delivery within Rajkot city limits.
Pan-India Reach
We deliver to 15,000+ pin codes across every state and union territory.
Secure Packaging
Every toy is bubble-wrapped and packed in sturdy boxes to arrive in perfect condition.
Delivery Timelines
| Region | Estimated Delivery Timeline |
|---|---|
| Rajkot City | Same-day / Next day |
| Gujarat (other cities) | 2–3 business days |
| Metro Cities (Mumbai, Delhi, Bengaluru, etc.) | 2–4 business days |
| Tier 2 & 3 Cities | 4–7 business days |
| Remote / Rural Areas | 7–10 business days |
Shipping Charges
Returns & RTO Terms
Our policies for defective/damaged item claims, customer return shipping, and non-delivery handling.
Report Defect or Damage
Report transit damage within 48 hours, or manufacturing defects within the product's return window, with clear photos, unboxing video, and packaging proof.
Return Dispatch (If Required)
Once verified, if a physical return is required, the customer dispatches the parcel via a traceable courier, bearing the return shipping cost.
Replacement or Refund
Following warehouse inspection, a replacement product is prepared (customer bears replacement shipping) or an eligible product refund is issued.
Important Return & Logistics Rules
- Genuine Defect / Damage Claims: Claims are verified through photo, packaging, and unboxing evidence prior to approval.
- Customer Return Shipping: The customer bears return courier charges and transit risk until safely received at our facility.
- Replacement Parcel Shipping: Applicable shipping fees for replacement parcels are borne by the customer, unless stated otherwise on product page.
- No Change of Mind Returns: No return, refund, or exchange is accepted for change of mind, personal preference, or minor colour variation.
- Non-Refundable Shipping Charges: Original shipping charges, courier fees, and COD convenience charges are non-refundable once dispatched.
- Customer-Caused RTO Deductions: If a parcel returns to origin due to incorrect address, wrong pincode, customer unavailability, or delivery refusal, both original and return courier charges will be deducted from any eligible refund.
For complete terms and conditions, please review our Return & Refund Policy and Terms & Conditions.
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Track NowNeed Help?
Our support team is available Mon–Sat, 9 AM – 8 PM via phone, email, or WhatsApp.
Contact UsMore Questions?
Check our FAQ page for quick answers to the most commonly asked questions.
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