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Shipping & Returns

Fast delivery across India with dedicated damage & defect replacement support.

Free Shipping

On all orders above ₹999. No hidden charges, no surprises at checkout.

Same-Day in Rajkot

Orders placed before 2 PM get same-day delivery within Rajkot city limits.

Pan-India Reach

We deliver to 15,000+ pin codes across every state and union territory.

Secure Packaging

Every toy is bubble-wrapped and packed in sturdy boxes to arrive in perfect condition.

Delivery Timelines

Region Estimated Delivery Timeline
Rajkot City Same-day / Next day
Gujarat (other cities) 2–3 business days
Metro Cities (Mumbai, Delhi, Bengaluru, etc.) 2–4 business days
Tier 2 & 3 Cities 4–7 business days
Remote / Rural Areas 7–10 business days

Shipping Charges

Below ₹499 ₹79
₹499 – ₹998 ₹49
₹999 and above FREE
Order Returns & Logistics Guidelines

Returns & RTO Terms

Our policies for defective/damaged item claims, customer return shipping, and non-delivery handling.

1

Report Defect or Damage

Report transit damage within 48 hours, or manufacturing defects within the product's return window, with clear photos, unboxing video, and packaging proof.

2

Return Dispatch (If Required)

Once verified, if a physical return is required, the customer dispatches the parcel via a traceable courier, bearing the return shipping cost.

3

Replacement or Refund

Following warehouse inspection, a replacement product is prepared (customer bears replacement shipping) or an eligible product refund is issued.

Important Return & Logistics Rules

  • Genuine Defect / Damage Claims: Claims are verified through photo, packaging, and unboxing evidence prior to approval.
  • Customer Return Shipping: The customer bears return courier charges and transit risk until safely received at our facility.
  • Replacement Parcel Shipping: Applicable shipping fees for replacement parcels are borne by the customer, unless stated otherwise on product page.
  • No Change of Mind Returns: No return, refund, or exchange is accepted for change of mind, personal preference, or minor colour variation.
  • Non-Refundable Shipping Charges: Original shipping charges, courier fees, and COD convenience charges are non-refundable once dispatched.
  • Customer-Caused RTO Deductions: If a parcel returns to origin due to incorrect address, wrong pincode, customer unavailability, or delivery refusal, both original and return courier charges will be deducted from any eligible refund.

For complete terms and conditions, please review our Return & Refund Policy and Terms & Conditions.

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Need Help?

Our support team is available Mon–Sat, 9 AM – 8 PM via phone, email, or WhatsApp.

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More Questions?

Check our FAQ page for quick answers to the most commonly asked questions.

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