INR ₹
Return & Refund Policy
Not 100% happy? We'll make it right — easy returns, fast refunds, zero stress.
7-Day Returns
No questions asked
Return within 7 days of deliveryFree Pickup
We come to you
Doorstep pickup in 24–48 hoursFast Refunds
5–7 business days
Back to your original payment methodInstant Replace
For defective items
Replacement shipped within 48 hoursReturn in 3 Simple Steps
Request a Return
Contact us via WhatsApp (+91 96649 77687), email, or our contact form. Share your order ID and reason for return.
We Arrange Pickup
Once approved, our courier partner will pick up the item from your doorstep within 24–48 hours. No need to go anywhere — we handle everything.
Get Refund / Replacement
After inspection, choose a full refund to your original payment method (5–7 business days) or an instant replacement shipped to you.
Eligible for Return
- Item received is damaged, defective, or broken
- Wrong product delivered (different from what was ordered)
- Product significantly differs from the website description or images
- Missing parts or accessories from the package
- Change of mind — within 7 days, item must be unused and in original packaging
Not Eligible for Return
- Items returned after 7 days from delivery date
- Products that have been used, opened (for non-defective returns), or altered
- Personalised or custom-engraved items
- Products purchased during final clearance sales (exchange-only)
- Gift cards or digital vouchers
- Items with missing original packaging, tags, or accessories
Refund Timeline
| Payment Method | Refund Timeline |
|---|---|
| UPI (GPay, PhonePe, Paytm) | 1–3 business days |
| Credit / Debit Card | 5–7 business days |
| Net Banking | 5–7 business days |
| Wallet (Razorpay) | 1–2 business days |
| Cash on Delivery | Bank transfer in 7–10 business days |
Refunds are initiated within 2 business days after we receive and inspect the returned item. The actual credit to your account depends on your bank/payment provider.
Exchange Policy
If you'd like to exchange a product for a different variant (size, colour), contact us within 7 days of delivery. Exchanges are subject to availability and processed as a return + new order with priority shipping.
Damaged During Shipping
If your item arrives damaged due to shipping, please:
- Take clear photos of the damaged product and packaging
- Contact us within 48 hours of delivery with your order ID and photos
- We'll arrange a free replacement or full refund — no return of the damaged item needed
Need Help With a Return?
Our support team handles returns quickly and cheerfully. Reach out and we'll sort it in no time.